Privacy Policy

Collected InformationWe only collect the informations that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer’s personal information during the account registration on our site on our site. Personal Identification DetailsYour personal …

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Refund Policy

14 Days Money Back Guarantee If you are not happy with your purchase and wish to return an item, Ramboo Pet accepts 1-1 exchanges/repairs for faults or we offers a full refund within 14 days from receiving your parcel. Kindly noted that purchased item must be returned in original condition, including packaging. Refund Policy Detail …

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Terms of Service

This website is operated by Ramboo Pet. Throughout the site, the terms “we”, “us” and “our” refer to Ramboo Pet. Ramboo Pet offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our …

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Shipping Policy

West Malaysia (Peninsular) We offer Free Shipping for all orders above RM 100 (MYR). There will be a flat-rate delivery charge of RM10 for orders below RM 100. East Malaysia (Sabah, Sarawak & Labuan) We offer RM10/kg flat-rate delivery charge for all orders above RM 250 (MYR). There will be a flat-rate delivery charge of RM25/kg for …

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