RO 2S Wireless Description
【7 Features of RO 2S】
●SMART MODE ：Sensing pets to automatically dispense water for 30 seconds and then enter smart sleep for 15 minutes. If the pet does not trigger the sensor within 1 hour, RO 2S will automatically dispense water for 30 seconds to remind pets to drink water and filter the water, then enter smart sleep for 15 minutes. [NOTICE] The smart mode is not activated all the time, because we designed the pump to activate every 15 minutes. This is to conserve battery power and prevent the cat from playing with it, then losing interest.
●SENSOR MODE ：Automatic dispenses water after sensing pets.
●ULTRAVIOLET STERILIZATION ：Automatic daily sterilization for 15 minutes and sleep for 24 hours & manual click to sterilize.
●MULTIPLE FILTRATION ：Cotton, activated carbon, medical stone and gold resin.
●WIRELESS DESIGN ：Up to 100 days of battery life on a single charge (Smart Mode).
●ANTI-DRY BURNING SYSTEM ：The red light will automatically turn on and the water pump will stop working when there is no water. To prevent the water pump from overheating.
●INDICATOR LIGHT ：Filter replacement and low battery indicator.
【Product Description】
●Silent Mode ：Volume ≤ 30dB, not noisy at night.
●3L Large Capacity Water Storage ：Translucent water level observation window, water volume scale indication.
●Innovative Design Structure ：The fountain will not be dismantled and pushed down by pets.
●Design of Water Circulation ：In the stream washes away the hair on the surface layer.
●Antibacterial Materials ：Effectively inhibit the growth of bacteria, and it is not easy to feel slippery.
●Daily Filter ：96 – times per Day, clean water every day.
●Flowing Water ：Effectively increase the frequency of pet drinking water.
●Stainless Steel Plate ：Does not trap bacteria or dirt, and easy to clean.
●Type – C Charging Port ：No need to worry about missing wires.
●Easy To Clean ：Simple structure makes cleaning more convenient.
【Suggestions】
●Change the water and wash it in 7 days. Let clean water take care of pets’ health.
【Product Detail】
●Brand Name：RAMBOO PET
●Product Name：RO 2S Wireless Smart Pet Water Fountain
●Busket Capacity： 3 Litre
●Product Weight ：1KG
●Product Size ：280*160*123mm
●Material：ABS Antibacterial Plastic & SUS 304 Stainless Steel Plate
●Feeding Type：Auto
●Sensor Range ：1.5 – 2m
●Battery Capacity ：5200mAH
●Effective Battery Life ：Up to 100 days (Smart Mode）
●Charging Time ：3 – 4 hours
●Rated Voltage：5V 2A
●Product Power：5W
【Package Included】
●RO 2S Wireless Water Fountain *1
●Water Filter *1
●Brushes *1
●Tweezer *1
●USB Cable *1
●Manual *3 (English, Malay and Chinese)
*Extra Water Filter *3
【Warranty Description】
1. 1 + 4 Year Pro Rata Warranty
2.Claims made within the 1st till 12th months warranty period (free of charge replacement) shall carry the balance warranty period as if the returned products.
3.Claims made excess or after 12th months warranty period [with the payment (subject to the discount given) made for the replacement] shall carry the full duration of warranty period. i.e. 60 months as if a new product purchased, provided the same registration requirements are met for the replaced products.
4.Products damaged by human factors are not covered by the warranty.
5.Product accessories and consumables are not covered by the warranty.
【Manual PDF Download & Introduction Video】
1.English Manual：
2.Malay Manual：
3.中文说明书：
4.RO 2S Introduction Video :
RO 2S FAQs
West Malaysia: approximately 1-4 days
East Malaysia: approximately 7-14 days
(excluding holidays)
Normally the filter should be changed 3-4 weeks, depending on the number of pets using the fountain. We recommend using the filter and replacing it regularly. Because the filter can not only purify and improve the taste of water but also filter the hair or food residues everyday to prevent these garbage blocking the pump’s water outlet.
Initially, a 1-2 hour charge is sufficient to start using it, so there’s no need for a lengthy charging period. For subsequent charges, it will take approximately 4-6 hours to fully charge when the battery is depleted.
The battery life can last up to 100 days, depending on the usage frequency of your pet.
This RO 2S Wireless is simple to disassemble and very easy to clean.
We suggest to change the water and wash it in every 7 days. Let the water clean to take care of pets’ health.
Yes, that machine is designed to be waterproof for life-grade, you can wash it.
Because it is in Smart Mode, it will sleep for 15 minutes after each induction, preventing pets from playing with water, and more lastingly stimulating pets to drink water.
Yes, it does but we do not recommend removing the filter.
Not at all. The machine is not noisy at all and the flow of water is very gentle so it does not make any splashing noise whatsoever.
It depends on how much your pet drinks.
Yes, pouring in filtered water is best for pets.
As long as they are water-soluble, it is not a problem to place them inside the RO 2S Wireless.
You can use it while charging. However, it is generally recommended not to do so in order to extend the battery life.
The RO 2S Wireless has a 14 day return policy. If for some reason you are unhappy with your water fountain within the first 14 days following purchase just contact us to begin the return process. You will be given instructions for shipping the water fountain back to us and once we receive the unit you will be refunded the cost less shipping. Shipping costs on all refunds are the responsibility of the pet parent.
RAMBOO PET was developed in Malaysia by a team with over 10 years of combined product development experience. For 2 years, we attempted to collaborate with manufacturers in Malaysia. However, we eventually realized that in order to maintain a reasonable price, we needed to explore other options. We partnered with a world-class PCR manufacturer that produces items for renowned brands in the small appliances industry worldwide. This collaboration enables us to deliver a product of the highest quality at an affordable price.
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